F.A.Q.
No, registration is generally not required. Provide basic details like name, mobile number, pickup, and drop location at the time of booking.
Taxis can be booked via website, mobile app, or by calling the 24/7 customer care number.
Booking confirmation (and later driver details) is sent via SMS or email after booking is completed.
Payments can be made through cash, UPI, cards, or mobile wallets, with online payments also available.
Yes, an invoice is given after payment, either in hard copy from the driver or via email/app download.
Yes, rides can be rescheduled or modified via customer service or the booking dashboard, typically with at least 1 hour prior notice.
Cancellations are allowed via website, app, or phone. Most providers have zero or very low cancellation charges if done before the scheduled ride.
Extra charges may include tolls, parking, night allowance (typically after 10 pm), and state permits for outstation trips, which are transparently billed.
Yes, hourly and distance-based packages are available for local travel and can be selected as per requirements.
Customer care is usually available 24/7 for booking, assistance, or emergencies.
Providers adjust pickups in case of flight or train delays. Updates are shared via SMS and email, and real-time tracking is offered by major operators.
